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THE CLIENT CURATOR®

Candice Washington is bringing a new fire to business ownership and beyond with her signature purple hair, iridescent smile, distinctive approach, and empowering message.
 

Dubbed The Client Curator®, Candice leverages her strategic agility and financial acumen to help clients effortlessly identify, engage, and foster client relationships that create an unrivaled client experience and significant impact. With quality data and 14 years of experience at the heart of her processes, Candice’s expertise lies in client service recovery, specializing in robust, sustainable strategies that position brands for profitable growth. Her reputation for excellence, extensive retention knowledge, and dynamic skill set have allowed her to masterfully integrate her savvy and position her consulting agency as one of the top female-led firms in the small business space.
 

With the core message “Passion focused. Heart driven. Results proven.” at the forefront of her mission, Candice contentedly fulfills her personal and professional passion for serving others through consulting, speaking, workshops & seminars. Her impact is illustrated perfectly in Zig Ziglar’s quote, “You can have everything in life you want if you just help other people get what they want.”

THE COMPANY

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CLIENT CURATION IS MY BUSINESS!

When your clients don't enjoy doing business with you, or aren't returning their business to you, the result is a loss in revenue. Not to mention the pressure and stress from always having to hunt down new clients!

 

What we know is that Most CEO’s invest heavily in their product or service offerings, but often overlook client experience and its critical importance to the growth, scalability, and sustainability of a company. How important is it? Well, when you consider that 80% of future revenue will come from 20% of existing clients, you begin to see just how important it is.

 

All businesses need clients. Sustainable businesses need repeat clients.

 

Once the foundations of a business have been established, data driven strategies that increase retention and maximize revenue from the existing client base is the next piece of the puzzle. We recognize that every business has unique needs, therefore, our Curated Assessment Action Plans are customized to the needs of your business. Whether minor or major improvements are warranted, we’ll guide you on creating client experiences that convert.

 

If you’re ready to make the transition from having to rely on new business to getting consistent revenue from your existing clients, let’s go!

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1. Implement New Systems

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2. Analyze the data

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3. Implement data driven strategies to increase revenue!